Setting Up Your Email
How to configure your DMS Services email account.
Setting up DMS POP3 Email on your Microsoft Outlook
- Navigate to Control Panel > Mail > Email Accounts > New
- Select E-mail Account > Manual setup or additional server types > POP or IMAP
- The following information must be specified:
- Your Name: Type your name
- Email Address: Your email address
- Account Type: POP3
- Incoming Mail Server: mail.dmsservices.ca
- Outgoing Mail Server: mail.dmsservices.ca
- User Name: Your email address without .com or .ca (i.e. user@businessname)
- Password: Your email password
- Check "✔" Remember password
- Tap More Settings...
- Click Outgoing Server tab
- Check "✔" My outgoing server (SMTP) requires authentication
- Select Use same settings as my incoming mail server
- Click Advanced tab
- Under Server Port Number Section Outgoing Server (SMTP): 587 instead of 25
- Click OK
- Once the above information is entered, Click Next. A send and receiving test will occur, and if it passes that means all the information was entered correctly and your email address is properly configured.
Setting up DMS POP3 Email on your Android phone or tablet
Step 1
- If you're setting up email for the first time, tap the Mail icon to get started.
note: In some phones you may have to tap Apps > Settings > Add account.
(If you already have an email account on this device, tap Mail > Menu > Add account > POP3.) - Enter your email address and password, and then tap Manual setup.
note: If you tap Next instead of Manual setup (and complete the process without going back), your email account will be set up automatically with Security type: None and Server port: 110, which are not secure. For better security on your email account, follow these steps.
- Account type > POP3
-
- Email address: Your email address
- Username: Your email address without .com or .ca (i.e. user@businessname)
- Password: Your email password
- POP3 Server / SMTP Server: mail.dmsservices.ca
- Security type: SSL (use secure connection)
- Tap Next
- Outgoing server settings > SMTP Server: mail.dmsservices.ca
- Tap Next
- Test your account for both sending and receiving email messages.
Setting up DMS POP3 Email on your Apple phone or tablet
- Select Settings from the home screen of your iPhone
- Choose Mail, Contacts, Calendars and click Add Account
- Choose Other from the list that appears
- Select Add Mail Account. In the New Account menu, you will need to specify the following:
- Name : Your name (will appear as sender name)
- Address Your full email address, created and hosted by DMS Services
- Password : The password for this email address
- Description : lets you specify any description (we suggest you use your email address)
- Select protocol type:POP3
- The following settings must be filled in:
- Name, Address and Description: Should have been filled in automatically
- Host name (incoming and outgoing): mail.dmsservices.ca
- User Name: Your email address without .com or .ca (i.e. user@businessname)
- Password: Your email password
- Note: Be sure to fill out username and password for (Outgoing Mail Server). Your device may say this is optional but it's not. This a required field.
- Click Save and wait while the system completes necessary checks.
- When the checks are finished, you'll be redirected to the Mail, Contacts, Calendars screen. Choose your newly created account.
- Scroll down and select Advanced, here you can choose additional settings for your POP3 account.
- For Incoming Server, enter port 110.
- In order to set up the outgoing server, you will need to return in the previous menu and then go to Outgoing Mail Server by clicking on the host name of the server.
- For Outgoing Server (SMTP), enter port 587
- Once the settings are verified, your account is active and ready to use.
- After configuring your new email, it is advised that you test your new email account, go to Messages and try sending and receiving emails.
Setting up DMS Exchange ActiveSync Email on your Microsoft Outlook
Step 1
- You must download the latest MAPI Connector for Microsoft Outlook®.
- Install MAPI connector.
- Open Outlook Choose E-mail Service > Other > MailEnable Server > Next
- Under General Tab
- Email address: Your email address
- Password: Your email password
- Server: eas.dmsservices.ca
- Username: Your email address without .com or .ca (i.e. user@businessname)
- Your Name: Type your name
- Account Description: Don't change anything
- "✔" Enable advance configuration
- Tap Mailbox > "✔" Use SSL
Note: Once you check Use SSL, the Port Number will change to 993. Which is normal.
Incoming SSL port – 993
Outgoing SSL port – 465 - Now click OK
- Test your account for both sending and receiving email messages.
Setting up DMS Exchange ActiveSync Email on your Android phone or tablet
Step 1
- If you're setting up email for the first time, tap the Mail icon to get started.
note: In some phones you may have to tap Apps > Settings > Add account.
(If you already have an email account on this device, tap Mail > Menu > Add account > Exchange ActiveSync.) - Enter your email address and password, and then tap Manual setup.
note: If you tap Next instead of Manual setup (and complete the process without going back), your email account will be set up automatically with Security type: None and Server port: 143, which are not secure. For better security on your email account, follow these steps.
- Account type > Exchange ActiveSync
-
- Email address: Your email address
- Username: Your email address without .com or .ca (i.e. user@businessname)
- Password: Your email password
- SMTP/Exchange server: eas.dmsservices.ca
- Security type: SSL (use secure connection)
- Tap Next
- Test your account for both sending and receiving email messages.
Setting up DMS Exchange ActiveSync Email on your Apple phone or tablet
Step 1
- Tap Settings > mail > Add account > Exchange ActiveSync
- Enter your email address and password, and then tap next > continue.
-
- Email address: Your email address
- SMTP/Exchange server: eas.dmsservices.ca
- Domain: Empty
- Username: Your email address without .com or .ca (i.e. user@businessname)
- Password: Your email password
- Test your account for both sending and receiving email messages.